Shipping and Delivery Information
- For customers within Nairobi, we offer the option for same-day shipping. Your order will be processed and shipped on the same day if it is placed before our cutoff time. Orders placed after this time will be shipped on the following business day.
- Please note that the availability of same-day shipping may vary depending on the specific product and stock levels.
- For customers outside Nairobi, we use a trusted courier service to ensure your order is delivered safely and efficiently.
- Shipping times may vary depending on your location. We strive to dispatch your order within a maximum of 2 business days. However, please allow additional time for delivery, which depends on the courier’s transit times.
Customers are responsible for shipping and delivery charges, which will be calculated and displayed at checkout. The shipping fee is determined based on various factors, including the destination, package weight, and shipping method chosen.
If you have any questions or require assistance with your order, shipping, or delivery, please reach out to our Customer Support team at 0740-470-976 We are here to help and ensure that your shopping experience with Novatech Technologies is seamless and enjoyable.